About Course

Workplace instructions, emails and documents are easier to act on when you know how to find the information that matters.

This course will help participants build confidence in reading and understanding common workplace materials. Practical exercises will focus on identifying key details, following instructions and checking understanding before taking action.

What Will You Learn?

Through workplace examples and activities, participants will learn how to:

• Identify the main point and important details in written information.
• Interpret instructions, emails, schedules and workplace documents.
• Recognise when information is unclear or incomplete.
• Ask questions and confirm understanding to reduce mistakes.

Register today – See you soon!