About Course

How do you respond when a workplace challenge does not have an obvious answer?

This course will help you approach problems thoughtfully, assess information and make sound decisions. Using workplace examples, participants will practise breaking down challenges and identifying practical solutions.

What Will You Learn?

Through discussion and activities, participants will learn how to:

• Define a problem before choosing a solution.
• Ask useful questions and assess information from different perspectives.
• Compare possible solutions and consider their likely outcomes.
• Communicate recommendations clearly and take action with confidence.